Shelf life varies by product. Please keep your coconut puddings refrigerated at 0–5°C immediately upon receipt and refer to the individual product page for the recommended consumption period.

Our coconut puddings are freshly made and contain no preservatives.

Our products are not halal-certified. No pork, lard, gelatin or alcohol is used in our products.

No. All products are available by pre-order only.

Yes. Self-collection is available daily from 12:00 PM–6:00 PM by pre-order only.

1 Irving Place, #02-07
The Commerze @ Irving
Singapore 369546

Approximately 200–300 m from Tai Seng MRT Exit A.

Please select the self-collection option when placing your order. No walk-ins.

• Standard delivery: $12 per location
• Free standard delivery: Orders $99 and above
• CBD & shopping mall surcharge: +$3.50
• Sentosa entry fee: +$10

We do not deliver to certain hospitals, special zones and restricted areas. Please refer to our Shipping & Delivery page for full details.

Our standard delivery window is 12:00 PM–6:00 PM.

As deliveries follow the driver's route, specific delivery times cannot be guaranteed.

Need a narrower window? Contact us in advance to upgrade to a 2-hour delivery window for $10. Orders of $200 and above receive this upgrade complimentary, subject to availability.

Our standard delivery window is 12:00 PM–6:00 PM, and we are unable to guarantee a specific delivery time within this window.

If you need a more precise delivery time, you can contact us to upgrade to a 2-hour delivery window for an additional $10.

For orders of $200 and above, the 2-hour delivery window upgrade is complimentary.

Please contact us in advance to arrange your preferred time window. Availability is subject to our delivery schedule for the day.

Our daily cut-off time for next-day orders is 12:00 PM, subject to availability.

Orders placed after 12:00 PM will be processed based on the next available delivery or self-collection date shown at checkout.

We recommend ordering early as available slots may close once fully booked.

Enter your own details under Billing and the recipient's details under Shipping.

We do not include printed receipts in our orders. Your e-receipt will be sent to the email address provided at checkout.

Please provide a reachable contact number in case we need to contact you regarding the delivery.

Orders may be cancelled at least at least 48 hours before the start of the scheduled delivery or self-collection window.

Approved cancellations are subject to a 5% cancellation fee.

Orders cancelled within 48 hours are non-refundable as ingredients, production and fulfilment arrangements will already have been made.

If COCOWAVE is unable to fulfil your order, a full refund will be provided.

Please ensure that someone is available to receive your order and that the contact number provided is reachable.

If the first delivery attempt is unsuccessful, a same-day redelivery may be arranged where possible for $15–$20, subject to availability.

As our products cannot be held for delivery the following day, orders that cannot be successfully delivered within the same day will be discarded for food quality and safety reasons. A new order will be required for delivery on another day.